⚜️ FREE WORLDWIDE SHIPPING ⚜️

TRACKING & RETURNS

All orders takes generally 8-12 Business Days for delivery. Please note that shipping times are estimates. Indeed, due to high demand on certain models, some of our products may take a little longer to arrive at your doorstep. Contact us at hello@jewinger.com if you have not received your order in 3 weeks.

Our Priority Fulfilment Shipping Method option (3,95€) allow you to Skip the Line.
Order processing usually takes 3 working days, but we will send yours out first! This offer does not affect actual time of shipment.

ATTENTION: Due to our large number of connections, our parcel tracking server can saturate. We invite you to try later.

Please send us an email at shop@jewinger.com or contact us through our Instagram page jewinger_shop if it still does not work 6 days after receipt or if you did not received your tracking number.

Enter your tracking number below:

RETURNS 

We will gladly return/exchange items within 7 days after receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please contact us on our Instagram page jewinger_shop to initiate the process.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed within 3-5 business days.

*Please note international orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. JEWINGER does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.